Communication Assistant Basic 5-License
Features: - CA Basic (5 users)
- Point and click call control
- Presence Functionality
- Instant Messaging
- Visual Voice Mail access
- Unified Communication (integrated with the TVA50/200)
- Integration with Microsoft® Outlook®, CRM (TAPI) and Third Party Database Contact Lists
- Thin Client Support1
- Call History logging
- Desktop Call Center Applications
- Agent Log In/ Log out and Wrap Up
- Supervisor Call Group Monitoring
- Compatible with Hard and Soft Phone Options
- Multi-site Networking & Monitoring (server version required)